Introduction

At Nithyasree Tools, customer satisfaction is our top priority. We strive to provide you with the best tools and equipment for your needs. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive refund and returns policy to ensure a hassle-free experience.

Returns

Eligibility for Returns:

  • Items must be returned within 30 days of receipt.
  • Items must be in their original condition, unused, and with all original packaging and labels intact.
  • Proof of purchase, such as an order confirmation or receipt, is required for all returns.

Non-Returnable Items:

  • Customized or personalized products
  • Gift cards
  • Clearance items

Return Process:

  1. Initiate a Return: Contact our customer service team at nithyasreepvtltd@gmail.com or call us at +91 7598194325 to initiate a return. Please provide your order number and reason for the return.
  2. Prepare Your Package: Carefully pack the items in their original packaging along with the proof of purchase.
  3. Ship Your Return: Send the package to the following address:NITHYASREE MANPOWERS AND CONTRACT WORKS PRIVATE LIMITED NO D-54/1, TS NO 106, 9A CROSS ROAD, WEST EXTENSION Thillai Nagar, Tiruchirappalli, Tamil Nadu, 620018

Return Shipping Costs:

  • If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.
  • For all other returns, the customer is responsible for the return shipping costs.

Refunds

Refund Process:

  • Once we receive your return, we will inspect the items and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Partial Refunds:

  • Partial refunds may be granted in cases where items are returned in a condition that is not the same as they were sent or if items are missing parts not due to our error.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at nithyasreepvtltd@gmail.com or call us at +91 7598194325.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

  • Email: nithyasreepvtltd@gmail.com
  • Phone: +91 7598194325
  • Address: NO D-54/1, TS NO 106, 9A CROSS ROAD, WEST EXTENSION, Thillai Nagar, Tiruchirappalli, Tamil Nadu, 620018

Thank you for shopping with Nithyasree Tools. We appreciate your business and are here to assist you with any issues or concerns.

NITHYASREE MANPOWERS AND CONTRACT WORKS PRIVATE LIMITED